When purchasing a monthly membership, client is agreeing to all terms and conditions as outlined on our Policies page.
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Frequently asked questions
New to Peak
Do I have to register for classes?
Where can I find the latest class schedule?
Simply click on the "Classes" page to view our schedule and to see who is teaching.
Do I have to sign-in for class?
All members are required to sign in to class prior to the start of class. Members can sign in using the Front Desk Kiosk located in our entry space.
What if I am a beginner?
PEAK is driven for ALL fitness levels. Our coaches are designed to cater to where the members needs are and modifications will be provided for any movement necessary. We all start somewhere, the hardest part is walking through the doors. See you soon!
Does PEAK track my progress and results?
YES! At PEAK, when you begin, we complete a physical assessment including your weight, circumference measurements, and static photos! This assessment allows us to see where you are starting and how your progress is coming along!
What do I need to bring?
Bring your favorite sneakers, a water bottle and a sweat towel! We got the rest covered!
What if I have an injury
Please inform the teacher of any injuries you have. Our instructors and trainers know the modifications you may need to perform during class.
Does PEAK have lockers?
We have lockers without locks - feel free to bring in your own lock.
Do I need to sign a liability waiver?
All clients are required to register for the membership online and completely fill out the registration including agreeing to the Release of Liability prior to participating in any activities at PEAK. You can view the liability form and other policies by clicking the following link.
What is the cost of training with PEAK?
How many classes are included every month?
Four (4) 60-minute classes per month are included for group programs.
Youth members are welcome to attend (4) Saturday "Parent's Day" classes with one or both of their parents per month.
Adult members are welcome to attend (4) Saturday "Parent's Day" classes and bring up to (2) children.
Do you offer family memberships?
Can we do more than one class per week?
YES! There is a per class fee to participate in additional weekday classes above the four included in your group membership. Register for additional class for only $15/member.
Can I come in and workout on my own?
Is there a dress code?
Open-toed shoes or sandals
Mud-caked, greasy, or soiled shoes or clothing
Jeans or pants with prominent grommets
Clothing with messaging that a reasonable person may find offensive or otherwise inappropriate
How early should I arrive to class?
We recommend you arrive at least 5-10 minutes before your class. Use the time to sign in, warm up, use the restroom, or meet a new member! Please be ready for class when it starts.
What if I am running late to class?
Being consistently late for anything is not cool. And warming up properly is extremely important. We won’t judge you if you show up a few minutes late once in a while, but please be respectful. After 10 minutes into a class, students will not be allowed to enter, NO exceptions. This is to ensure and respect the groups pace and flow during class. If you do arrive late within the 10 minute window, we ask that you do a one minute warm up before joining the class.
Promos & Billing
Do you have a referral program?
YES! We appreciate our community for recommending us! You will receive a referral reward once your friend or family registers and pays their first monthly fee.
Where do I go if I have questions or need help with billing?
Contacting us directly is the best way to get help with any billing-related issues. You can visit us in person during normal operating hours, call us at 904-675-1516, or email us at email@example.com.